Privacy policy

1. Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase, we may collect the following information:

  • Name

  • Billing address

  • Shipping address

  • Payment information (excluding full credit card numbers)

  • Email address

  • Phone number

Device Information

We automatically collect certain information about your device, including:

  • IP address

  • Browser type

  • Time zone

  • Cookies installed on your device

  • Browsing behaviour on our website

2. How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your order or support requests

  • Screen for fraud or potential risks

  • Improve and optimise our website

  • Provide personalised marketing and product recommendations (only when consented)

3. Sharing Your Information

We may share your data with trusted third parties who help us operate our online store, such as:

  • Payment processors

  • Shipping and logistics partners

  • Analytics and advertising platforms

  • Shopify (our e-commerce provider)

These service providers only receive the necessary information required to perform their services.

We do not sell or rent your personal information.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand:

  • How you use our website

  • Which pages you visit

  • How we can improve site performance

You may disable cookies in your browser settings, but this may affect certain site functionalities.

5. Data Retention

We retain your order information for our records unless and until you ask us to delete it.

We only store personal data for as long as necessary to fulfil the purposes outlined in this policy.

6. Your Rights (UK & EU GDPR)

As a UK/EU customer, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Object to data processing

  • Withdraw consent at any time

  • Request a copy of your data in portable format

To exercise any of these rights, contact us at:
📧 help@enginesale.shop

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

8. Security

We take appropriate technical and organisational measures to safeguard your personal data, including encrypted transactions, secure servers, and limited access to sensitive information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated version will always be posted on this page.

10. Contact Us

For questions about this Privacy Policy or our data protection practices, please contact us:

📧 help@enginesale.shop